Frequently Asked Questions

Listed below are several common questions about the services that we provide. Feel free to contact us with any other questions you may have.

An evaluation of the level of care the resident requires is done within 48 hours of admission. The level of care rate sheet, which determines the daily rate, is part of the admission packet. Statements are mailed by the first of the month to pay in advance for the charges in the upcoming month.

We will need the following cards: Medicare, Medical Supplemental Card, Pharmacy Card – if the resident is part of a prescription program, Medicare Part D, Social Security Card, and Medicaid card if applicable.

We also need a copy of the Durable Power of Attorney for medical decisions, the Financial General Power of Attorney and Living Will.

In addition to these documents, the new resident will need tuberculosis screening to be administered 48 hours before admission and read by a nurse prior to or on admission. A physical is required as well.